1. Introduction
MyIDs ("we," "our," or "us") is a document scanning and archiving application. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
2. Information We Collect
Account Information
- Email address — collected when you create an account, used for authentication and account communications.
Document Data
- Document images — photos you capture or import of your documents.
- OCR text — text extracted from your document images through optical character recognition.
- AI analysis data — metadata and insights generated when you use our AI-powered document analysis features.
Device Access
- Camera — accessed with your permission to scan and capture documents.
- Photo library — accessed with your permission to import existing photos of documents.
Usage Data
- Device type and operating system version.
- App usage patterns and feature interactions.
- Crash reports and performance data.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the MyIDs service.
- Authenticate your identity and secure your account.
- Process and store your scanned documents.
- Perform OCR text extraction and AI-powered document analysis.
- Send essential account-related communications.
- Monitor and improve app performance and stability.
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices. Document images and extracted text are stored in encrypted storage. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Data Sharing
We do not sell your personal data. We may share data only in the following circumstances:
- Service providers — trusted third-party services that help us operate MyIDs (e.g., cloud hosting, AI processing), bound by confidentiality agreements.
- Legal requirements — when required by law, regulation, or legal process.
- Safety — to protect the rights, safety, or property of MyIDs, our users, or the public.
6. Data Retention
We retain your data for as long as your account is active. You can delete your documents at any time from within the app. When you delete your account, all associated data — including document images, OCR text, and account information — is permanently removed from our systems.
7. Your Rights
You have the right to:
- Access your personal data stored in MyIDs.
- Correct inaccurate personal data.
- Delete your data at any time from your account settings.
- Export your documents and data.
- Withdraw consent for camera or photo library access through your device settings.
- Object to certain processing of your data.
8. GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Legal basis for processing: We process your data based on your consent (account creation, camera/photo access), contractual necessity (providing the service), and legitimate interests (improving the app).
- Data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
- Right to erasure: You can request complete deletion of your personal data by deleting your account from account settings.
- Supervisory authority: You have the right to lodge a complaint with your local data protection authority.
- Data transfers: If your data is transferred outside the EEA, we ensure appropriate safeguards are in place.
9. CCPA Compliance (California Users)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Right to know: You can request details about the personal information we collect, use, and disclose.
- Right to delete: You can request deletion of your personal information. Use account settings to delete your data at any time.
- Right to opt-out: We do not sell personal information. No opt-out is necessary.
- Non-discrimination: We will not discriminate against you for exercising your CCPA rights.
Categories of personal information collected in the preceding 12 months: identifiers (email), internet activity (usage data), and sensory data (document images).
10. Children's Privacy
MyIDs is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Continued use of MyIDs after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your data, please contact us through the app's support feature in account settings.
Back to Home