We're here to help you get the most out of MyIDs. If you have questions, issues, or feedback, reach out to us.
For any questions, issues, or feature requests, email us at:
We typically respond within 24-48 hours.
Tap the scan button on the home screen, choose your document type, then use your camera or select an image from your gallery. The app will automatically analyze and extract information.
Yes. Your documents are stored securely with encryption. We never share your personal data with third parties. See our Privacy Policy for details.
Go to Settings in the app and tap "Delete Account" at the bottom. This will permanently remove your account and all associated data.
Yes. You can create family member profiles and assign documents to them for organized management.
MyIDs supports ID cards, passports, licenses, and general documents. The AI automatically detects the document type and extracts relevant information.